Shipping policy

Shipping Policy

Last updated: September 1, 2026

At BloomBay, we work with multiple fulfillment partners to offer a curated selection of products while providing the most appropriate shipping options for each item. Shipping rates, processing times, and delivery estimates may vary depending on the product, fulfillment location, and destination.

Shipping Rates

Shipping rates vary by product and fulfillment method.

Free Standard Shipping

Select BloomBay products qualify for free standard shipping within the United States. When free shipping is available, it will be displayed at checkout.

U.S.-Fulfilled Products

Certain products are fulfilled from within the United States. Shipping rates for these products are calculated at checkout based on the available shipping method and delivery destination.

When multiple shipping options are available, you may select your preferred option at checkout.

Any applicable shipping charges will be clearly displayed before you complete your purchase.

Order Processing

Processing times vary depending on the product and fulfillment location.

Most orders are prepared for shipment within 1–3 business days, although processing times may vary during periods of high demand, holidays, or other circumstances outside of our control.

Once your order has shipped, you'll receive a shipping confirmation with tracking information when available.

Estimated Delivery Times

Delivery times vary depending on the product, fulfillment location, shipping method, and destination.

Free Standard Shipping within the United States

Products shipped using our free standard shipping option typically arrive within approximately 7–15 business days after processing.

U.S.-Fulfilled Products

Delivery estimates for U.S.-fulfilled products are based on the shipping method available or selected at checkout. The estimated transit time will be displayed at checkout when available.

International delivery times may vary depending on the destination, customs processing, and local carriers.

All delivery dates and transit times are estimates and are not guaranteed unless explicitly stated otherwise.

Multiple Shipments

BloomBay products may be fulfilled from different locations.

If your order contains multiple products, your items may arrive in separate packages and at different times, even when they were purchased in the same order.

Different shipping methods or rates may also apply to different items within the same order.

Tracking information will be provided for each shipment when available.

Shipping Delays

While we work with fulfillment and shipping partners to deliver orders as efficiently as possible, delays can occasionally occur due to circumstances outside of our control, including:

Severe weather
Customs inspections
Carrier delays
High shipping volume
Holidays
Transportation or logistical disruptions
Other unforeseen events

If your shipment is delayed, tracking information provided by the carrier will generally contain the most current delivery status.

Incorrect Shipping Information

Please ensure that your shipping address is complete and accurate before placing your order.

If you notice an error after placing your order, please contact us as soon as possible at bloombayspace@gmail.com.

We will do our best to update the information before fulfillment begins, but we cannot guarantee that an address can be changed after an order has entered processing or shipped.

If an order cannot be delivered due to incorrect or incomplete information provided at checkout, additional shipping charges may apply to resend the order.

Lost or Damaged Packages

If your package arrives damaged or appears to have been lost during transit, please contact us as soon as possible at bloombayspace@gmail.com.

Please include:

Your order number
Photos of any damage, when applicable
A brief description of the issue

We'll work with the applicable fulfillment or shipping partner to investigate the shipment and determine the appropriate resolution in accordance with our Return & Refund Policy.

Customs & Import Fees

For international orders, customs duties, import taxes, brokerage charges, or other fees may be imposed by the destination country.

Unless otherwise stated at checkout, customers are responsible for any customs duties, import taxes, or other charges imposed by local authorities or carriers.